Every contract is prepared by hand
The administrator copies a Word template and types in the parent's and child's names, grade, amount and dates. One typo in the details means redoing and reprinting the contract.
E-contracts
Electronic contract with parents: signing via eGov with a QR code
ZERO generates an educational services contract from a template, fills in the student data and payment plan automatically, and the parent signs it with a QR code in eGov Mobile or eGov Business. No printing, no scans, no trips to the school.
- QR signing via eGov
- Sigex
- Automatic late fees
Sound familiar?
What is wrong with paper contracts at a school
While the school is small, Word files and printouts get by. But every new enrollment turns into weeks of manual work for the administrator and the accounting team.
Parents travel to school just to sign
To sign a paper they must come during working hours, and then come again for their own copy. For families enrolling from a distance this is a problem of its own.
No one knows who has signed and who has not
Contract status lives in the administrator's head or in a spreadsheet. The director asks who still has an unsigned paper, and the answer has to be put together by hand.
Scans get lost and sit apart from the student
Signed sheets are kept in folders and scans on someone's computer. Finding a particular student's contract can take longer than the contract is worth.
The payment plan lives apart from the contract
The amount and due dates are in the contract, while the accountant issues invoices from a spreadsheet. Discrepancies surface when a parent starts disputing the amount.
Late fees are calculated by hand, or not at all
Charging a late fee requires careful tracking of due dates for every student. In practice it is often simply forgotten, and the money goes uncollected.
Features
How an electronic contract works in ZERO
A contract is not a stand-alone file but part of the student's record: it is linked to the student card, the payment plan and the payments. That is why the director, the administrator and the accountant do not have to reconcile three different sources: the whole picture of the contract and payments is in one place and updates itself as the parent signs the document and makes payments.
A template with auto-filled data
You set up the contract template once. After that ZERO fills in the student and parent data from the card: names, grade, study period. The administrator retypes nothing, and the risk of errors in the details goes down.
- Contract templates
- Auto-fill
- Data from the student card
A payment plan inside the contract
A payment plan is attached to the contract: amounts and due dates. The system issues invoices from the same schedule, so the contract terms and the actual charges do not drift apart.
- Payment schedule
- Invoices by schedule
- Tuition payments
Signing with a QR code in eGov
The parent receives the contract, opens eGov Mobile or eGov Business, scans the QR code and signs the document from their phone. Sigex is responsible for the authenticity of the signature — it provides the trust factor for electronic signing.
- eGov Mobile
- eGov Business
- QR code
- Sigex
Signing statuses under control
Every contract moves through clear statuses: pending signature, signed by parent, signed by director, signed. The administrator and the director see at once where each contract stands and can remind the parent to sign.
- Pending signature
- Signed by parent
- Signed by director
- Signed
The signed contract sits in the student card
The finished document is stored in the student card next to payments and attendance. The parent also sees their contracts and payments in the portal. No more searching for scans in folders.
- Student card
- Parent portal
- One place for documents
Late fees and payments linked together
Late fees are charged automatically, and payments through Kaspi.kz and banks are matched to students without manual reconciliation. The accountant sees debtors and the amount owed in one report, and parents get push notifications about unpaid invoices.
- Automatic late fees
- Kaspi.kz
- Debtors report
In practice
A contract's journey: from inquiry to signature
What a single contract looks like for the three people involved: the administrator, the parent, and the director with the accountant.
Administrator
01Once the family has agreed to enroll, opens the student card and generates the contract from the template. The data is already filled in; what remains is to check the payment plan and send the document to the parent. After that the administrator only watches statuses: whose contract is pending signature and who needs a reminder. Nothing to print or scan.
Parent
02Receives the contract, opens eGov Mobile or eGov Business, scans the QR code and signs from their phone — at a convenient time and from anywhere. The signed contract and the payment schedule stay available in the portal, and push notifications arrive for invoices.
Director and accountant
03The director sees which contracts are waiting for their signature and signs without hunting for papers on desks. The accountant does not copy contract terms into spreadsheets: invoices are issued from the payment plan, payments are matched automatically, and the system charges late fees.
- 70+ educational institutions
- ₸13.7 bn in payments processed in 2025–2026
- 200 h saved per month
- ₸21.5 m earned by clients on late fees
Comparison
Paper contract vs. electronic contract in ZERO
The difference is not that the document sits in the cloud, but that it is tied to the student, the payment plan and the payments.
| Stage | Paper / Word and scan | ZERO |
|---|---|---|
| Preparing the contract | Copying a template, typing in student and parent data by hand | Template with data auto-filled from the student card |
| Signing | Parent comes to school, signs on paper, then it is scanned | QR signing in eGov Mobile or eGov Business, authenticity provided by Sigex |
| Status tracking | A spreadsheet or the administrator's memory | Statuses: pending signature, signed by parent, signed by director, signed |
| Storage | Folders of paper and scans on employees' computers | Signed contract in the student card |
| Payments and late fees | Invoices and late fees calculated separately, by hand | Payment plan in the contract, automatic late fees, linked to payments |
Implementation
Launching e-contracts takes 7–10 days
We do the setup together with your team: templates, payments and staff training.
- 1
A demo on your contracts
30 minutes online: we look at your current contract and payment procedure, show how it looks in ZERO and estimate the amount of setup.
- 2
Setting up templates and payments
We turn your contract into a template with auto-fill, and set up the payment plan, late fee rules and bank connections.
- 3
Staff training
We show administrators, the director and accounting their workflows: sending a contract, working with statuses, the director's signature.
- 4
First contracts and support
The school sends its first contracts to parents, and the ZERO team stays in touch: support via a shared chat and by phone.
Pricing
How much e-contracts cost
The subscription is monthly. Contracts can be connected as a separate set of modules.
For schools, kindergartens and centers
Contracts + Finance modules
₸ 129,000 per month
- Contracts: templates with auto-fill and a payment plan
- QR signing in eGov Mobile (Business), Sigex
- Finance: tuition payments, late fee calculation
- Bank integrations: Kaspi.kz, Halyk Bank, Bank RBK, Bank CenterCredit
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If you also need clubs, the Contracts + Finance + Clubs and Sections set costs ₸ 169,000 per month.
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The ZERO Plus+ plan for private schools is ₸ 249,000 per month: besides contracts it includes CRM, bank integrations and clubs. Implementation on Plus+ is a one-time payment of ₸ 300,000.
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For kindergartens and educational centers, contracts are included in plans starting from ₸ 149,000 per month.
FAQ
Frequently asked questions about e-contracts
How does a parent sign a contract via eGov?
The parent receives the contract, opens eGov Mobile or eGov Business, scans the QR code and confirms the signature from their phone. There is no need to travel to the school to sign.
What is Sigex and why is it needed?
Sigex provides the trust factor for electronic signing: it is what stands behind the authenticity of the signature in ZERO.
What statuses can a contract have?
Pending signature, signed by parent, signed by director, and signed. The administrator and director can see the statuses, so it is clear who needs a reminder to sign.
Does student data have to be entered into the contract manually?
No. The contract is generated from a template, and the student data is filled in automatically along with the payment plan. The administrator only needs to check the document and send it.
Where is the signed contract stored?
In the student card, next to payments and other information about the student. The parent also sees their contracts and payments in the portal.
How do automatic late fees work?
The system charges late fees for overdue payments automatically, and payments through Kaspi.kz and banks are matched to students. In 2025–2026 ZERO clients earned ₸21.5 m in late fees.
How much do e-contracts cost in ZERO?
The Contracts + Finance module set costs ₸ 129,000 per month. The ZERO Plus+ plan for private schools is ₸ 249,000 per month, with a one-time implementation payment of ₸ 300,000.
Can I try the system before buying?
Yes, we provide a test server and run a demo call so you can get to know the features before deciding. Implementation usually takes 7–10 days.
Demo
See ZERO on your own processes
30 minutes online: we'll review your school, walk through the modules, and estimate the rollout. No strings attached.
Personal demo
Tailored to your format: school, kindergarten, or center
Safe data migration
Import of students, payments, and history
Support at every step
We help with rollout, training, and launch