Parents forget to pay
The invoice was sent to a chat and got lost among the messages. The family only learns it is overdue when the administrator calls with a reminder, if they ever get around to it.
Mobile app
A mobile app for schools and parents: invoices, payments, learning and communication on one phone
ZERO is a free app for iPhone, iPad and Android that works together with the platform of your school, kindergarten or education center. Parents get notifications about invoices, pay tuition and follow their child's progress, while staff handle leads, calls, contracts and clubs without being tied to an office computer.
- App Store and Google Play
- Russian, Kazakh and English
- Data stored in Kazakhstan
Sound familiar?
Why school-parent communication stalls without an app
While there are only a few students, everything can be handled in messengers and over the phone. Once there are hundreds of families, information about invoices, grades and the schedule gets scattered across chats, and administrators spend the day forwarding messages and sending reminders.
Payment details and receipts travel through messengers
A parent asks again how much to pay and where, then sends a photo of the receipt. The accountant has to figure out by hand which student the payment belongs to and reconcile bank statements.
Grades, homework and the schedule live in different places
The schedule is in one chat, homework in another, and parents hear about grades at the parent-teacher meeting. To find out how their child is doing, they have to message the teacher.
Staff talk to parents from personal numbers
Administrators and teachers message families from their own phones. The manager cannot see who replied what, and when an employee leaves, the conversation history leaves with them.
A lead waits until the manager is back at the computer
An inquiry comes in while the manager is in a meeting or on the road. By the time they get back to their desk, the parent is already calling another school, and the director has no idea how many leads went unanswered.
Preparing and signing a contract takes days
Parent and child details are copied into the contract by hand, the contract is printed, and the school waits for the family to come in and sign it. Typos, repeat visits and a paper archive slow down enrollment.
Features
What the ZERO mobile app does
One app for both sides: parents see invoices, payments and their child's progress, while staff manage leads, contracts and communication with families. The app works on the same data as the web version of the ZERO platform.
/ 06
Push notifications about invoices, payments and the schedule
Invoices issued on the payment schedule appear in the student's card and immediately in the parent's app. Every month the parent receives a push notification about unpaid invoices, with no involvement from the administrator. Payment information updates instantly, and families learn about changes in their child's studies from notifications rather than forwarded messages.
- Invoices on the payment schedule
- Monthly push about debt
- Payment status
- Notifications from the school
/ 06
Paying an invoice online by bank card
A parent opens the issued invoice and pays it online by bank card, with no payment details in a chat and no photos of receipts. Payments through Kaspi.kz, Halyk Bank, Bank RBK, Bank CenterCredit and Freedom Bank also arrive in the system and are matched to students automatically, so the accountant does not have to reconcile statements by hand.
- Card payments
- Kaspi.kz and banks
- Automatic payment matching
- No receipt photos
/ 06
The child's diary on the parent's phone
The parent and student portal shows the schedule, homework, grades, attendance and teachers' feedback. Parents see how their child is doing right after the lesson, not at a meeting at the end of the term. The diary works together with the ZERO LMS electronic gradebook: the teacher enters grades and marks attendance, and the data is available to the family right away.
- Schedule
- Homework
- Grades and attendance
- Teacher feedback
/ 06
Chat with the school and a single WhatsApp number
There is a built-in system chat for talking to parents, both in the web interface and in the mobile app. Staff reply to families and leads from a single WhatsApp number instead of personal phones, and send mass broadcasts through the official WhatsApp Business API. The conversation history stays in the system even when an employee changes.
- System chat
- Single WhatsApp number
- Mass broadcasts
- Conversation history
/ 06
Leads, calls and contracts from a staff member's phone
The director sees how leads are being processed: who picked up an inquiry and who has not been answered yet. The integrated softphone lets staff call parents straight from the system. Contracts are sent and signed in the system, and their details are filled in automatically, so a contract is ready faster and without typos. Signing is done via the eGov QR code.
- Lead monitoring
- Integrated softphone
- Auto-filled contracts
- eGov signing
/ 06
Clubs and activities: schedule, attendance, timesheets
The schedule for clubs and activities is built automatically, attendance is marked in the system, and the cost of services is calculated without manual counting. Timesheets are compiled on their own, and parents see club invoices next to their main tuition payments.
- Automatic schedule
- Attendance tracking
- Service cost calculation
- Automatic timesheets
Demo
See ZERO on your own processes
30 minutes online: we'll review your school, walk through the modules, and estimate the rollout. No strings attached.
- Personal demo
- Safe data migration
- Support at every step
In practice
A day with the ZERO app
Three roles for whom the app changes the most: the parent, the administrator and the director.
Parent
01In the morning gets a push about an unpaid invoice and pays it by card in a couple of minutes, without payment details or receipts. During the day opens the diary: a grade for the lesson, tomorrow's homework, an attendance mark. Asks the school a question in the app chat and gets the answer right there, not in a private conversation with an employee.
Administrator
02Sees a new lead even when away from the computer and calls the parent back through the integrated softphone. Sends a contract with auto-filled details for signing, while reminders about unpaid invoices go out to parents on their own. Conversations run through a single WhatsApp number, so a colleague can pick up the dialogue where it left off.
Director
03Keeps track of how leads are processed and sees up-to-date payment information without asking accounting for summaries. Sends an announcement to all parents as a mass broadcast instead of asking teachers to forward it to class chats.
- 70+ educational institutions
- ₸13.7 bn in payments processed through the platform in 2025–2026
- 7–10 days to implement
- 3 languages in the interface: Russian, Kazakh, English
Comparison
The ZERO app vs. messengers and phone calls
Messengers are free and familiar, but they know nothing about invoices, contracts or grades. Here is how working with families differs.
| Task | Messengers and calls | ZERO app |
|---|---|---|
| Payment reminders | The administrator messages every family by hand | Monthly push notifications about unpaid invoices with no staff involvement |
| Paying tuition | Payment details in a chat, a receipt photo and manual reconciliation | Online card payment or payment via Kaspi.kz and banks, matched to the student automatically |
| Progress and schedule | Different chats and questions to the teacher | Diary: schedule, homework, grades, attendance and teachers' feedback |
| Communication with parents | Staff members' personal numbers, history gets lost | System chat and a single WhatsApp number, conversations stay in the system |
| Leads and contracts | Only from the office computer and on paper | Leads, softphone calls and auto-filled contracts from a phone |
Implementation
How to launch the parent app in 7–10 days
The app starts working together with the ZERO platform. The ZERO team guides you from the demo to the first notifications sent to parents.
- 1
A demo on your processes
30 minutes online: we show the web version and the mobile app through the eyes of a parent and a staff member, and look at how payments and communication with families work today.
- 2
Setup and data migration
We import students and parents and set up payment schedules, contract templates, clubs and bank connections, so that up-to-date invoices appear in the app right away.
- 3
Staff training
We walk administrators, accounting and teachers through their daily workflows in the web version and in the app, and hand over instructions.
- 4
Launch and support
Parents download ZERO from the App Store or Google Play and start receiving notifications, and the ZERO team stays in touch: support through a shared chat and by phone.
Pricing
How much does the ZERO mobile app cost
Both parents and staff can download the app for free. It is included in the ZERO platform subscription: the school pays for the plan, not for app installs.
For private schools
ZERO Plus+
₸ 249,000 per month
- ZERO mobile app for iOS and Android
- CRM: call center, WhatsApp, ad leads, ChatGPT chatbot
- Contracts: eGov Mobile (Business), tuition payments, late-fee calculation
- Bank integrations: Kaspi.kz, Halyk Bank, Bank RBK, Bank CenterCredit, Freedom Bank
- Clubs: attendance, schedule, payment for services
- Implementation and technical support
-
The ZERO app is free on the App Store and Google Play; there is no separate charge for it.
-
Implementation is a one-time payment of ₸ 300,000. Kindergartens and education centers have their own plans. We will walk you through the details at the demo.
-
The electronic gradebook and diary (ZERO LMS) are connected separately: the Start plan is ₸ 1,000 per student per month.
FAQ
Frequently asked questions about the ZERO mobile app
What is the ZERO mobile app?
It is the app of the ZERO platform for schools, kindergartens and education centers. Parents use it to receive invoices and notifications, pay tuition and follow their child's progress, while staff work with leads, contracts, clubs and conversations with families.
How much does the app cost for parents?
The app is free for parents: it can be downloaded from the App Store and Google Play. For the institution it is included in the ZERO platform subscription. For example, the ZERO Plus+ plan for private schools costs ₸ 249,000 per month, and implementation is a one-time payment of ₸ 300,000.
Which devices does the app run on?
On iPhone and iPad with iOS 15 or later, and on Android smartphones. The interface is available in Russian, Kazakh and English.
How do parents find out about unpaid invoices?
Invoices on the payment schedule appear automatically in the student's card and in the parent's app, and once a month a push notification about unpaid invoices arrives. The administrator does not need to send reminders by hand.
Can tuition be paid by bank card?
Yes, an issued invoice can be paid online by bank card. ZERO is also integrated with Kaspi.kz, Halyk Bank, Bank RBK, Bank CenterCredit and Freedom Bank, and payments are matched to students automatically.
What does a parent see about their child's studies?
The schedule, homework, grades, attendance, teachers' feedback and notifications. This data comes from the ZERO LMS electronic gradebook, which is connected to the platform as a separate module.
Can school staff work in the app?
Yes. Staff monitor how leads are processed, make calls through the integrated softphone, send contracts for signing, manage clubs and attendance, message parents from a single WhatsApp number and send mass broadcasts.
Where is student and parent data stored?
Data is stored on servers in the Republic of Kazakhstan. ZERO is an Astana Hub resident.
Demo
See ZERO on your own processes
30 minutes online: we'll review your school, walk through the modules, and estimate the rollout. No strings attached.
Personal demo
Tailored to your format: school, kindergarten, or center
Safe data migration
Import of students, payments, and history
Support at every step
We help with rollout, training, and launch